Please bring:

• A towel to sit on in the sauna

• A towel to dry off with

• A water bottle (we also provide water on site)

Each session lasts 50 minutes, with a 10‑minute changeover period before the next group arrives.

Yes , your safety is our priority.

We use high‑grade commercial ice baths with continuous filtration to prevent bacteria, and our wood‑burning sauna is cleaned regularly. We also carry full health and safety certification.

Absolutely. Soak House is for everyone, from professional athletes to anyone looking to reset, recover, or simply feel better.

Most people can safely enjoy sauna and cold therapy.

We only ask that you avoid sessions if you have open cuts or wounds.

If you have a medical condition, please check with a healthcare professional before attending and let staff know.

Yes, all sessions are mixed‑gender and open to everyone unless shown on booking system.

We recommend bringing 2 towels. A small one to sit on in the sauna and a larger one for showering. 

Forget your towels? No worries - towels are available for rent or purchase on site.

Yes, we provide changing rooms.

Yes, we have showers for use before, during, and after your session. After your sauna, we highly recommend a dip in the ice bath or a cold shower for the best recovery experience. 

We always suggest ending your session with an ice bath or cold shower to maximise the benefits. Be sure to stay hydrated and enjoy the mental clarity and sense of renewal that will last throughout your day.

While we prefer online bookings due to limited availability, we do accept walk-ins and phone bookings. To reserve your spot, simply click the 'Book Now' link on our website or visit our Instagram page to book

Yes, there is plenty of parking available around Canterbury Rugby Club and the surrounding area.

Standard sessions are 18+.

For family‑friendly sessions, children 8+ are welcome but must be supervised by an adult at all times.